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Servant leader is servant first – not that literally serving tea/coffee or snacks. Objective of this is to enhance and increase teamwork and personal involvement. A servant Leader is one who
I remember while working in one of the scrums when everyone in the team felt bored of attending daily scrum at same place every-day, which is when our scrum master (I was part of development team then) took us to coffee shop and spent 15 mins for the daily scrum. This is what a servant leader is, he encourages team to perform, to remain energetic every single day.
He is the one who ensure team is gelling well and interacting with each other. He who understand the teams need and ensure team understand the business objective and thereby working towards the common goal. Having said that it doesn’t mean a scrum master asks team not to create noise in case of any conflict.
Rather he is the one leads the team through healthy conflicts and debates in case of difference of opinion. During one of our scrum delivery, when we were taking the code into production, we surfaced a critical issue at the last minute. The scrum team I was working with was on top of it and they ensure the issue was fixed before code went LIVE.
There was no push from scrum master to stay back till late and resolve the issue, it was team’s decision. This is an apt example of self-organizing team and this is where a scrum master should feel pride about. To have this level of coordination and empowerment within the team is what a true servant leader is.
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Servant leadership takes time to cultivate; it’s a foundation stone for long term relationship between team and scrum master. If practiced correctly the results will be reflected in the product delivered at the end. The scrum master sets the example for the team. He educates team with his actions, his words. He is the one who nurtures the team to demonstrate their skill set and improve there on. This is how he develops trust and respect with team.
Servant leadership philosophy was defined by Robert K. Greenfield way back in 1970 in an essay “The servant as Leader”, way before when scrum was identified. Its take time and practice to become a servant leader hence needs time to absorb and team to understand. Being determined and focused to achieve this will have a long lasting impression not only within the scrum you are working with but at organizational level as well.
A Scrum Master, as a servant leader, facilitates team communication, helps resolve conflicts, and ensures the team is aligned with business objectives while promoting autonomy.
A good servant leader builds trust, shows empathy, empowers the team, encourages growth, and resolves conflicts ethically and humbly.
Servant Leadership complements Agile by promoting self-organization, team empowerment, and a focus on delivering value to customers.
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I recently concluded my PSM 1 training from Agilemania with Piyush being the instructor. I have had multiple trainings before but this one was very different - Good different. For many reasons : 1. Piyush’s content delivery was by far the best I have seen. This tells he has done this many times or to be short, is an expert at this. 2. Unique way to present. I won’t break the surprise but there were no slides or ppt's during the training. And yet, it was so engaging, I felt as active throughout as at the start. This also gave me inspiration to do something different when it comes to your presentation. 3. Different types of activities in breakout rooms. This gave me the opportunity to interact with fellow trainees like myself who were there to learn. You got to try out those. P.S. - there will be always a catch. 4. Full of real life examples. Piyush gave real life examples from his experience that helped me to understand the concepts better. 5. Lastly, there were optimum breaks in 2 days that helped me to remain focused throughout. When I was choosing the trainer for PSM 1 from Scrum.org, I read a lot of reviews for many trainers. I chose Agilemania after careful evaluation. I was right. Hope this honest review helps others in line.
I have taken the session with AgileMania for PSM-1 Certification and my trainer was Piyush Rahate. Piyush's sessions are very interactive and engaging. Highly recommended!
Preeth Pandalay is an excellent trainer! He makes learning concepts easy to understand and applies them with real-world examples. His sessions are engaging and interactive. With his guidance, I successfully passed the PSM assessment on my first attempt. Thank you :)
I attended the virtual PSPO-I course offered by Agilemania, led by Sumeet Madan. The course was excellent and provided valuable insights that helped me successfully pass the exam. Additionally, the provided study materials were comprehensive and highly useful.
Sumeet was an excellent instructor. His knowledge on Scrum is excellent and he made the session interesting with his Funny but relevant examples. He also went beyond to explain how ChatGPT can be used as a tool to assist a product owner.
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