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May 25th, 2022

10 Tips to Help You Write Great User Stories in Agile

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Writing good user stories is an art that comes by practice and not by simply wishing. User stories in agile form a vital part of developing the functionality of a product. If you’re looking for tips for writing good user stories, then this blog post is for you.

Let’s take a tour of the basics of User Stories before reaching the focal point of today’s content. 

What is a User Story in Agile?

Agile teams often break work down into smaller tasks so they can stay on track and finish quickly. The User Story in agile is a short, simple description of a feature from the end-user's point of view. It is one of the most important tools for this. These user stories are the basis for defining work and are then broken down into smaller tasks.

Who owns the User Story?

While the Product Owner owns the user story in agile, the entire cross-functional team works on the product backlog. The Product Owner is accountable for managing and organizing the product backlog, including its contents and ordering.

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Elements of a User Story

  • 1

    A Unique ID: A Unique ID is used to identify a requirement specifically. When an Application Lifecycle Management (ALM) tool is used, this is default attribute that is fixed by the team for all requirements.

  • 2Summary: This is the short or compressed title of the requirement
  • 3

    Description: The Description is the user story in agile described in the standard user story format i.e. “As [a user persona], I want [to perform this action] so that [I can accomplish this goal]”

  • 4

    Acceptance Criteria: At this point, it's important to make a list of the Acceptance Criteria. These are the things that need to be met before the user story in agile can be marked as done. Anything in this list is not optional; it must be included in the story.

  • 5

    Estimation: Estimation is the process of estimating the effort required to complete a user story in the product backlog. Most of the agile teams estimate the user stories using story points.

  • 6

    Status: Status refers to the progress stage of the user story in agile. It may begin with Open, In Analysis, Ready for Dev., In Dev, Idea, Defined, Refined, Planned, In Progress, Completed, Rejected, and Accepted.

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Agile Project Management User Stories

As the main means of communication between development teams and stakeholders, user stories form the foundation of agile project management. User stories help close the gap between technical implementation and business requirements in agile project management, guaranteeing that each feature created offers end users real value.

1. Function in Agile Frameworks: Scrum and Kanban are two well-known agile frameworks that easily incorporate user stories. User stories are chosen for sprint backlogs during sprint planning and are part of the product backlog in Scrum. They guide development work, act as conversation starters during daily standups, and form the basis of retrospectives and sprint reviews.

2. Integration with Agile Ceremonies: A key component of important agile ceremonies is user stories. Teams improve user stories, add acceptance criteria, and calculate effort during backlog grooming sessions. Choosing and committing to user stories that can be finished within the sprint timeframe is the main focus of sprint planning. User stories are consulted during daily standups in order to monitor progress and pinpoint obstacles.

3. Supporting Agile Principles: By prioritizing people and interactions over procedures, functional software over extensive documentation, and customer cooperation over contract negotiations, user stories exemplify fundamental agile principles. They promote in-person interactions and maintain the emphasis on providing functional features in brief iterations.

How Should User Stories Be Prioritized in Agile

To get the most value out of agile and make sure the project is a success, you need to know how user stories should be prioritised in agile. Setting priorities should be a clear, organized process that is in line with the goals of the business.

  1. Value-Based Prioritization: The value that user stories provide to the business and end users should be the main consideration when ranking them. Stories that produce income, address important user issues, or cut substantial expenses ought to be given precedence. Think about classifying features as delighters, performance enhancers, or basic needs using methods like the Kano model.

  2. MoSCoW Method: This well-known method of prioritization divides user stories into four categories: must-have, should-have, could-have, and won't-have. While should-have stories are significant but not essential, must-have stories are essential for the minimum viable product. Won't-have stories are specifically left out of the current release, while could-have stories are welcome additions if time permits.

  3. Risk and Dependency Considerations: In order to give time for possible problems to be resolved, stories that are high-risk or have substantial dependencies should frequently be given priority earlier. Regardless of their immediate user value, stories that provide foundational functionality or unblock other work may require higher priority.

  4. Story Point Weighting: Take into account both the value provided and the amount of work needed. In order to keep momentum going and give stakeholders faster wins, smaller, high-value stories should occasionally take precedence over larger, medium-value ones.

  5. Stakeholder Input: Customers, sales teams, support teams, and technical leads are just a few of the stakeholders that product owners should consult. To preserve accountability and prevent decision paralysis, the product owner should ultimately decide what should be prioritized.

  6. Frequent reordering of priorities: As markets change, new information becomes available, and business conditions change, priorities also change. Regularly groom the backlog to reevaluate priorities and reorder user stories.

 

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10 Tips for Writing Good User Stories

To make software that is useful, you need to know how to use agile best practices user stories. Here are ten useful tips that will help you write user stories that are clear, short, and useful.

1. Prioritize your Users: User stories should always be written with a ‘User-first’ approach. It should describe how the end user is going to use the product. User stories are helpful in understanding the accurate functionality needed by the user. The Product Owner and Development team should interview/talk to users and then write user stories that are customer-centric.

2. Create personas to write user stories: Creating agile personas is one of the most widely used methods when it comes to writing user stories. Personas are fictionalized representations of typical users of your goods, services, website, and so on. They are used to develop a picture of your consumers, including their preferences, traits, decision-making processes, and so on, by creating profiles of typical users. This will be helpful in determining the actual problems your users might be facing.

3 Keep your user stories short and simple: User Stories in agile should be written in simple and lucid language. Leave out the jargon and ambiguous terms. Include only the important information and omit the rest.

4. Begin with Epics: An Epic is a large user story in agile that is broken down into user stories that contain a larger strategic objective. It is highly useful in receiving feedback on product increments and prototypes. Epics help you to figure out the product functionality without going into the details. This helps in articulating new products and features and helps in understanding the best ways to address user needs. Epics greatly reduce the time and effort for combining new insights.

5. Filter the stories until they are ready: The Development Team must have a shared understanding of the user stories. The user stories should not be too long and must contain acceptance criteria. They should be split until they are crystal clear, practical, and testable.

6. Define Acceptance Criteria: Acceptance Criteria is a set of predetermined requirements/conditions that must be fulfilled before the user story in agile can be marked complete. If the requirement is mentioned in the acceptance criteria, it SHOULD be built. It helps the team understand the conditions that the team has to be fulfilled to mark the story as ‘DONE’. When epics are split into smaller stories, it is mandatory to determine the acceptance criteria. This marks the product ready to be released and demonstrated to the end users. As a thumb of rule, keep 3 to 5 acceptance criteria.

7. Use Paper Cards: Paper Cards may sound strange, but they were used in Extreme Programming(XP). Paper Cards help in better collaboration, can be easily stuck on the wall to inspect for regularity and perfection, and to visualize dependencies. And lastly, it is low-cost and easily usable.

8. Make your stories accessible and viewable: Your stories are meant to communicate information. By making it private and restricting visibility, you are hindering communication and collaboration. Display your stories on the wall or use a tool for everyone to see, as this will inform everyone about the changes in the product.

9. Stop overdependence on User Stories: Overdependence on User Stories sets the product for failure. A product’s success shouldn’t entirely rely on User Stories. It takes more than user stories to create a superb user experience. User stories aren’t made for articulating user journeys and visual design. Use story maps, workflow diagrams, storyboards, sketches, and mockups. Lastly, use UML for defining technical requirements since user stories aren’t the best tool for it.

10. Collaborate While Writing User Stories: You shouldn't make user stories by yourself. The Product Owner, developers, testers, and even designers should all work together to write them. You get better clarity, fewer assumptions, and a shared understanding of what needs to be built when everyone works together. Get feedback early by having user story writing workshops, whiteboarding sessions, or real-time collaboration tools. This makes sure that stories are not only possible from a technical point of view, but also fit with what users want.

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Characteristics of Good User Stories

  • 1

    Maximizes User Value: Good user stories focus on delivering tangible benefits to end users. They clearly articulate the value proposition and ensure that every feature built contributes meaningfully to solving user problems or enhancing their experience.

  • 2

    User-Centric Focus: Stories are written from the perspective of actual users, not internal stakeholders or systems. They emphasize what users want to accomplish and why, keeping the human element at the center of development decisions.

  • 3

    Originate from Epic Breakdown: Well-crafted user stories typically stem from larger epics that have been thoughtfully decomposed. This ensures alignment with broader product goals while maintaining manageable scope for development teams.

  • 4

    Clear and Concise Communication: Effective user stories use simple, jargon-free language that all team members can understand. They communicate the essential information without unnecessary complexity or ambiguity.

  • 5

    Appropriately Supported with Documentation: While stories themselves are brief, they include relevant supporting materials when needed—such as wireframes, business rules, or technical constraints—without overwhelming the core narrative.

  • 6

    Right-Sized for Implementation: Good user stories strike the perfect balance: detailed enough to convey clear value and requirements, yet small enough to be completed within a single sprint or iteration cycle.

  • 7

    Collaboratively Developed: The best user stories emerge from inclusive discussions involving product owners, developers, designers, testers, and other relevant stakeholders, ensuring diverse perspectives and shared understanding.

  • 8

    Independently Modifiable: Well-written stories maintain loose coupling with other stories, allowing for changes, reprioritization, or removal without creating cascading effects across the product backlog.

  • 9

    Testable and Verifiable: Quality user stories include clear acceptance criteria that enable testing teams to verify completion objectively. They define "done" in measurable, observable terms.

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Conclusion

Although it takes time to become proficient, one of the most important Agile skills is the ability to write user stories.

A user story connects actual user needs with business objectives; it's more than just a line in a backlog. 

It facilitates communication between stakeholders, developers, and product owners, ensuring that everyone is working toward the same goal.

Finding out what matters most to your users and delivering that first is the key to prioritizing stories. Your team can maximize each sprint, prevent waste, and maintain focus with a well-prioritized backlog.

Keep in mind that user stories are subject to change. It's acceptable for them to develop, change, and occasionally be dropped.

Agile emphasizes learning, growing, and adapting as you go.

Ultimately, careful prioritization combined with well-written user stories can transform your project into something genuinely significant.

Building value is more important than merely creating features. The outcomes will speak for themselves if you keep your users at the center of everything you produce.

Frequently
Asked
Questions

Ideally, a user story should be completed within one sprint (typically 1-4 weeks). If a story takes longer than a sprint to complete, it's likely too large and should be broken down into smaller, more manageable stories. A good rule of thumb is that a story should take no more than a few days for a developer to implement.

User stories focus on the "why" and "what" from the user's perspective, emphasizing the value delivered. Traditional requirements often focus on the "how" and are more detailed and prescriptive. User stories encourage conversation and collaboration, while requirements tend to be more rigid documentation.

For technical work like database optimization or security updates, you can still use the user story format but focus on the internal user (developer, system administrator) or the indirect benefit to end users. For example: "As a developer, I want to optimize the database queries so that users experience faster page load times."

Yes, one user story can have multiple acceptance criteria. However, if you find yourself writing more than 5-7 acceptance criteria, it's often a sign that the story is too large and should be split into smaller stories. Each acceptance criterion should be testable and specific.

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