Agilemania
Agilemania, a small group of passionate Lean-Agile-DevOps consultants and trainers, is the most tru... Read more
Agilemania, a small group of passionate Lean-Agile-DevOps consultants and trainers, is the most tru... Read more
The most prominent way to resolve conflict in agile teams is first to normalize it. Conflicts are often wrongly looked upon as threats to the product. It should be discouraged by the agile project leader and the other team members. Extra effort is needed to address the conflict in the right manner.
The process of resolving should stay constructive throughout, and each team member's contribution should be appreciated. The differences between the members should be discussed with a light heart. The team should undertake a certain format to resolve the conflict by procuring maximum benefit. There are also a few team practices that should not be undertaken. This read will help you learn both.
It gets done under the supervision of the scrum master if it gets escalated as an impediment. Often, a situation arises where the scrum team members fail to interact with honesty and openness due to prevailing disagreements. Therefore, the scrum master should be actively present during the resolution process to initiate the discussion. Their job is limited to educating the agile team in the scrum but also to ensure smooth functioning.
When a conflict arises due to multiple dysfunctional characteristics, doing it all at once is not recommended. A precise breakdown of events to be practiced by the agile team will eventually lead to a positive result. Five such events are discussed below.
Take An Initiative: During a conflict, team members often struggle to put forward their opinion. It could be because of the fear of their feedback backfiring on them. Personal rivalries between the members could be another reason. The project leader is expected to take the initiative in the discussion to overcome such issues.
They should be straightforward and polite while breaking the ice. The team will open up once they consider themselves to be in a secured position.
Identify The Problem: The next step is quite obvious and is to identify the problem. Each team member should get a fair chance to raise their opinions. The problem should be viewed through multiple perspectives with team cooperation. It should be the responsibility of the project leader to ensure a fair code of conduct. Unnecessary interruption should be barred. Once all the positives and negatives are aligned on the table, they should move on to the next step.
Learn Why The Problem Arises: Now, this could be the most crucial step in the entire process. The reason why the problem caused is difficult yet essential to be discussed. Again, everyone should get heard with open ears. The team members could be seen to disagree with each other's beliefs. It can be presumed that the team might form two or more alliances.
The fundamental solution to perceive here is to educate the team members about their ultimate goal. The conflict's origin doesn't matter, but there should be a common goal to be achieved by the team. It could be nothing but the success of the project. The project leader should always remind the team of their goal. It will develop a sense of compatibility within them as they are all leading to the same destination.
Find A Way To Overcome The Problem: Once the problem gets addressed, a detailed set of solutions is expected to come from the team. Collectively speaking, listening, understanding, and responding will result in a positive outcome. The problems that seem small and less complicated can be quickly eliminated at the beginning of the discussion. This way, the team will start to feel accomplished at the beginning. It will also help in increasing their productivity. More significant issues can be discussed in the end.
Conclude The Discussion And Distribute Tasks: This step is often wrongly performed in a rushed manner by the team. The entire discussion will eventually come out to be worthless if it is not appropriately concluded. It should be the project leader's duty to briefly repeat the problems and relevant solutions that were addressed during the meeting. Also, the responsibility of each team member should be spoken aloud by them. A small doubt session that will resolve any residual confusion could even be added.
Agilemania, a small group of passionate Lean-Agile-DevOps consultants and trainers, is the most trusted brand for digital transformations in South and South-East Asia.
WhatsApp UsI recently concluded my PSM 1 training from Agilemania with Piyush being the instructor. I have had multiple trainings before but this one was very different - Good different. For many reasons : 1. Piyush’s content delivery was by far the best I have seen. This tells he has done this many times or to be short, is an expert at this. 2. Unique way to present. I won’t break the surprise but there were no slides or ppt's during the training. And yet, it was so engaging, I felt as active throughout as at the start. This also gave me inspiration to do something different when it comes to your presentation. 3. Different types of activities in breakout rooms. This gave me the opportunity to interact with fellow trainees like myself who were there to learn. You got to try out those. P.S. - there will be always a catch. 4. Full of real life examples. Piyush gave real life examples from his experience that helped me to understand the concepts better. 5. Lastly, there were optimum breaks in 2 days that helped me to remain focused throughout. When I was choosing the trainer for PSM 1 from Scrum.org, I read a lot of reviews for many trainers. I chose Agilemania after careful evaluation. I was right. Hope this honest review helps others in line.
I have taken the session with AgileMania for PSM-1 Certification and my trainer was Piyush Rahate. Piyush's sessions are very interactive and engaging. Highly recommended!
Preeth Pandalay is an excellent trainer! He makes learning concepts easy to understand and applies them with real-world examples. His sessions are engaging and interactive. With his guidance, I successfully passed the PSM assessment on my first attempt. Thank you :)
I attended the virtual PSPO-I course offered by Agilemania, led by Sumeet Madan. The course was excellent and provided valuable insights that helped me successfully pass the exam. Additionally, the provided study materials were comprehensive and highly useful.
Sumeet was an excellent instructor. His knowledge on Scrum is excellent and he made the session interesting with his Funny but relevant examples. He also went beyond to explain how ChatGPT can be used as a tool to assist a product owner.
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For a detailed enquiry, please write to us at connect@agilemania.com