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Introduction
This document describes the Learning Objectives (LOs) that must be covered in a Certified Scrum Product Owner (CSPO) offering. These Learning Objectives take the following into consideration:
Every implementation of Scrum is different. Teams and organizations apply Scrum within their context, but the fundamental framework always remains the same.
The Learning Objectives for this offering are based on:
Scrum Guide, scrumguides.org.
- Agile Manifesto, four values and 12 principles, agilemanifesto.org.
- Scrum Alliance® Scrum Foundations Learning Objectives
Scope
Scrum Alliance has adopted the Scrum Guide, The Definitive Guide to Scrum: The Rules of the Game, co-authored and updated (most recently in 2017) by the co-creators of the Scrum framework, as the guiding curriculum for this offering. CSPO® candidates are expected to build a body of knowledge of the Scrum framework, including its roles, events, and artifacts. Incorporating Scrum principles and practices takes diligence, patience, and a commitment to continuous improvement. Scrum is a framework, not a prescriptive methodology. Participants in a CSPO offering should expect that each Learning Objective identified in this document will be covered. Students should also expect that the Scrum Foundations Learning Objectives are covered either before or during the offering.
Learning Objectives
The CSPO Learning Objectives fall into the following categories:
- Product Owner Core Competencies
- Describing Purpose and Strategy
- Understanding Customers and Users
- Validating Product Assumptions
- Working with the Product Backlog
Detailed Learning Objective
1.1. Fundamentals of the Product Owner Role
- Describe at least three distinct responsibilities of the Product Owner and at least two benefits of mastering the role.
- Identify the impact on a Scrum Team and organization of at least three anti-patterns that might exist for Product Owners.
- Discuss at least three types of organizational contexts that affect the approach to the Product Owner role.
1.2. Working with Stakeholders
- Use at least one technique to provide transparency to stakeholders on progress toward goals.
- List at least three techniques to engage stakeholders to gather information or insights.
- List at least three different decision-making approaches a Product Owner might use.
- Discuss at least two situations where the Product Owner might act as a neutral facilitator and when they might use a different engagement approach.
1.3. Working with the Development Team
- Describe how the Product Owner collaborates with the Development Team for activities such as defining “Done” and backlog creation, refinement, and ordering.
1.4. Product Ownership with Multiple Teams
- List at least three challenges of being a Product Owner with multiple teams.
2.1. Product Strategy
- Describe vision and practice the creation of a product vision.
- Describe strategy and relate it to mission and goals.
2.2. Product Planning and Forecasting
- Describe at least three different strategies for the incremental delivery of a product.
- Explain at least three techniques to plan product delivery over time.
3.1. Describe why a Product Owner performs discovery and validation work.
3.2. Illustrate at least one approach for segmenting customers and users.
3.3. Practice at least one technique to prioritize between conflicting customer (or user) needs.
3.4. Describe at least three aspects of product discovery and identify how each contributes to successful product outcomes.
3.5. Use one technique to describe users and customers, their jobs, activities, pains, and gains.
3.6. List at least three ways to connect the Development Team directly to customers and users, and describe at least three benefits of Development Team direct interactions.
4.1. Describe how Scrum supports validating product assumptions.
4.2. List at least three approaches to validating assumptions by their cost and the quality of learning.
4.3. Describe at least one approach to choosing which assumption should be validated first.
5.1. Differentiating Outcome and Output
- Describe the relationship between outcome and output.
- Describe at least three attributes of a Product Backlog item that help assess maximizing outcome.
5.2. Defining Value
- Define value and list at least two techniques to measure value.
- Describe value from the perspective of at least three different stakeholder groups.
- List at least five terms and definitions related to product economics that contribute to financial success.
5.3. Ordering Items
- Describe at least three criteria for ordering the Product Backlog.
5.4. Creating and Refining Items
- Identify at least three sources of Product Backlog items.
- Describe at least three techniques for generating new Product Backlog items and create at least one Product Backlog item that includes description of desired outcome and value.
- List at least three techniques to enhance customer or user contribution to creating Product Backlog items.
- Describe at least one approach to Product Backlog refinement.
Testimonials
What Participants Have to Say About Our Trainer

Jagroop Bhanot
Sr. Technical lead at FIS
Jagroop Bhanot
Sr. Technical lead at FIS


Jing Hong Yap
Senior Consultant, Kuala Lumpur
Jing Hong Yap
Senior Consultant, Kuala Lumpur


Hazel Chang
Management Consulting Manager, Accenture
Hazel Chang
Management Consulting Manager, Accenture

Preeth is talented and has a very good knowledge in Scrum and Agile processes. Training was not just of ppts , instead real time examples on how Agile is been used in different organization which he has worked with which i think is a excellent way of providing knowledge and instructions. i recommend Preeth strongly for any of the Agile training and certification requirements.

Thammanna CG
Assistant Manager at Unilever
Thammanna CG
Assistant Manager at Unilever


Daniel Morrison
Global R2R and OTC Process Owner, Schlumberger, Kuala Lumpur
Daniel Morrison
Global R2R and OTC Process Owner, Schlumberger, Kuala Lumpur


Siva prasad
Manager-Product development at Kalkitech
Siva prasad
Manager-Product development at Kalkitech

Bhanu Kiran
UOB, Singapore
Bhanu Kiran
UOB, Singapore

Sushant Soni
Sushant Soni


Vidhu Singh
Vidhu Singh

Shrihari Sondur
Shrihari Sondur

Abhishek Gaur
Abhishek Gaur


Anupam Ghosal
Anupam Ghosal


Praney Madan
Praney Madan

Thank you very much for the fantastic sessions on Scrum.
We have been thinking of trying out agile in our organization for quite some time, however were not confident enough. The training sessions during this week end has helped me understand scrum and have given me the courage to try out agile in our organization. Thank you very much for the lively sessions, the examples and case studies were dot on. Hats off to you sir...on your delivery style... thanks a ton.
We shall connect soon.
Vibudhendran T K
Vibudhendran T K
Naveen and team had provided a very insightful and excellent PSM1 training to the ETIQAN selected employees. Naveen as a coach is able to provides both theory and practical application. He is able to share many real life examples that enable us to connect the theory and application of scrum framework to our projects. He is also a very authentic person – actual sharing of knowledge, love to see real development & what is right versus dollar and cents. Definitely an excellent scrum coach.

Seah Peck Khuan
Strategic Transformation Office Group Insurance & Takaful, ETIQA
Seah Peck Khuan
Strategic Transformation Office Group Insurance & Takaful, ETIQA

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